American Freight Shawnee Delivery Associate : americanfreight.com

Organisation : American Freight
Designation : Delivery Associate
Job Location : Shawnee
Website : https://www.americanfreight.com

Careers In American Freight

1. Delivery Associate

Job Category: Store Services, Full-Time
Requisition Number: DELIV006313
Location : Shawnee, KS 66216, USA

Related / Similar Job : Nebraska Furniture Mart Omaha Social Media Coordinator

Job Details & Description :
** The Delivery Associate is responsible for the delivery of merchandise to customer homes.
** Merchandise includes home appliances, mattresses, furniture, lawn & garden, and fitness equipment.
** In most cases, a two person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment.
** Attention to detail is required so that no damage occurs to either the merchandise or the customer’s property.
** Basic hookup for qualified appliances is part of the service provided (e.g. connecting a dryer power cord and vent).
** Candidate must have a valid State Issued Drivers License. Candidate must be at least 18 years of age.

Job Duties Include:
** Licensed and able to drive delivery truck up to 24′ & use basic GPS navigation
** Properly loads and protects all product for delivery
** Follows prescribed safety procedures at all times to protect associates, customers, merchandise, and property
** Follows all protocal for maintaining the delivery vehicle
** Uses and maintains material handling equipment per process
** Handles paperwork accurately and acquires all signatures per process
** Ensures customer satisfaction by maintaining delivery schedule and a professional attitude
** Calls customer prior to delivery and maintains customer service standards during interaction at delivery
** Addresses and relays any customer concerns to store management immediately
** Interacts with sales teams for special instructions for each delivery
** Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances
** Performs deluxing of furniture, fitness equipment, and lawn & garden during delivery
** Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor
** Assists with cleaning and other housekeeping duties at the store
** Performs misc duties as assigned

2. Warehouse Associate

Job Category: Merchandising ,Part-Time
Requisition Number: MERCH02842
Locations : 04032 – PORTAGE, MI 49024, USA

Job Details & Description :
** The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery.
** This role ensures the proper evaluation and shipping of merchandise and managing inventory flow.
** The Warehouse Associate is also responsible for the Product Repair process which includes checking in and creating service orders for customers dropping of merchandise to be repaired.
** The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.

Job Duties :
** Fills order requests, stage merchandise and load for timely shipments (Shipping).
** Evaluates products and moves to designated zones for processing (Receiving)
** Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of ‘sold’ merchandise from sales floor
** Audits and maintains accuracy of HFM (Hold for Merchandise) staging area
** Responsible for the deluxing and assembling merchandise
** Assists customers with product repair drop offs including creating Service Orders
** Assembles and disassembles fixtures for seasonal flexes or floor plan changes
** Processes receipts and ensures inventories are controlled, monitored and logged
** Creates required documentation to log all shipments and deliveries to customers
** Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries
** Reports and responds to Store Management about unsafe and/or unethical conditions
** Develops “team” environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards
** Protects Company assets by following company policies and direction for customer pick-up procedures
** Performs daily housekeeping, including cleaning and straightening, etc.
** Miscellaneous duties as required, including as extra sales help as needed once cross trained
** Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of ‘sold’ merchandise from sales floor in a timely manner
** Maintains safe/clean receiving area
** Assists customers by delivering items to their car, assisting them in loading and securing of merchandise

Job Requirements :
Must be able to lift and move at least seventy (70) pounds in weight to maintain flow and replenishment of merchandise.

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