Dockers Shoes Chapel Hill Customer Care : dockersshoes.com
Organisation : Dockers Shoes
Service Name : Customer Care & Email ID
Head Quarter : Chapel Hill
Industry : Footwear
Service/Product : Boat Shoes ,Boots ,Sandals ,Sneakers
Website : https://www.dockersshoes.com
Dockers Shoes Contact Number
Call : 800-636-2574
Email : customercare [AT] dockersshoes.com
Timing : Monday through Thursday & 7:00 AM – 11:00 AM CST on Fridays.
Dockers Shoes Contact Address
Dockers Footwear Returned Goods Dept.
5894 Nashville Highway
Chapel Hill, TN 37034
Related / Similar Customer Care : Famous Footwear Missouri Contact Number : famousfootwear.com
FAQ On Returns , Exchanges & Shipping Policy In Dockers Shoes
Frequently Asked Question FAQs On Returns & Exchanges
Return Policy :
** We’re not happy unless you are. If you are not completely satisfied with any item, you may return it to us within 30 days from the purchase date.
** Product that has been worn will not be accepted. We’ll refund or credit the value of the item and any taxes you were charged, excluding any expedited shipping charges.
** Be sure to include the return information located on the packing slip provided with your order, (or a letter describing the problem) along with your daytime telephone number.
Exchange Policy :
** We’re sorry but we are unable to process exchanges at this time.
** If you need to exchange your item for a different size or color, simply follow the return steps outlined above and place a new order.
** We’ll have your new item to you fast and with FREE FedEx Ground Shipping.
Shipping Policy:
** Please note that we will ship your order FedEx the business day following the receipt of the order.
** We CANNOT ship to PO or APO Boxes, we need to have a street address.
Tax Information:
** Sales tax applies to the state where the merchandise is being shipped.
** Since Dockersshoes.com is registered to conduct business throughout the United States, sales tax must be added to your order at your local sales tax rate, where applicable.
Free Shipping :
** We offer FREE FedEx Ground Shipping on all of our orders.
** Plus, you can return your shoes for free using the pre-paid FedEx shipping label contained in your box.
Express Orders :
** For FedEx 2-Day delivery, add an additional $15.00. For FedEx Overnight delivery, add an additional $20.00.
** To receive an express order, it must be placed prior to 12:00 PM CST Monday through Thursday.
** Orders placed after 12:00 PM CST will not be processed until the next business day.
** Orders received after 12:00 PM CST on Friday, as well as orders placed over the weekend, will not be processed until Monday.
** Please note that this assumes all supplied information is correct, and that the product is available in inventory